What if it snows?
We do our best to complete every performance, but sometimes, to ensure the safety of our patrons and staff, we may need to cancel a performance.
How do I find out if a performance has been cancelled, prior to the performance?
The earliest a decision to cancel a performance will be made is 2 hours before show time. We will cancel only if the forecast/radar looks completely hopeless. Obviously, if the Mayor or Governor declares a snow emergency and orders cars off the streets, your safety and that of our cast, staff and crews would come first. Once the decision to cancel a performance has been made:
- The Box Office phone message (at 410-244-8570) will be changed to provide notice of a cancellation.
- A notice will appear on the home page of this website.
- We’ll email you: If we have your email address, we’ll send notice via email.
- We’ll call you: If we know of our decision in time to call patrons, we’ll call as many patrons as we can. This is why it is important for us to have a phone number that will be answered on the day of performance in our patron database. We can’t guarantee, but we’ll try our best.
If CSC cancels a performance, what happens to my tickets?
We will exchange your tickets for another available performance so that you don’t miss a second of great theater. You can call our box office (410-244-8570) or email Audience Services Manager Nadine Klatt at Klatt@chesapeakeshakespeare.com to make the exchange.
If for some reason an exchange is not possible, we’ll present other options at that time, including the options of donating your tickets back to CSC for a tax-deductible contribution, refunds, or other choices we may suggest.